Privacy Policy

Latest Revision: March 03, 2025

We take your privacy seriously. It is highly recommended to review this Privacy Policy before starting to clear this particular Website, https://smmsoftware.com.bd/, operated by SMM Software Ltd, a Corporation formed in Bangladesh (hereinafter, “us”, “we”, or “our”). This Privacy Policy outlines important features of this website (the “Website”) and the applications we develop to sensitively handle your privacy.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users and others, to whom the access or use of the Website is allowed.

You are obliged to respect the terms set out in this Privacy Policy as soon as you start to use the Website, Social Media Sites or Services. If you are not in agreement with the terms and conditions in the Privacy Policy, please do not use the Website.

Information We Collect

Such as when you choose to contact us, subscribe to our newsletter, or subscribe to our services, we collect information that you provide directly to us. The types of information we may collect include your name, email address, phone number, company details and other information which you may wish to provide.

We also obtain some background information taken within the course of the use of our Services, including but not limited to IP address, browser type, device type, Operating System, usage (time spent, pages used etc.) and many more.

Who may have access to your Personal Information

No, we do not transfer Your data to third persons.

General measures for the protection of personal data

We have taken the following policies regarding data protection so as to secure your personal data: –– – More system approaches to collecting personal information. – Conducting training on proper handling of personal with SSL or equivalent when sending outside LAN – This all includes archiving indecent personal data.

•  Tools for monitoring and protecting the system against unwanted access – intrusion prevention and detection systems.
•  Updating the software and other protective measures promptly.

Sale of Your Information

The personal information of users is not sold to any other entities.

Cookies

Cookies are small data files containing information related to the actions taken on the site and are placed by the site owner in the section called browser cache. This Website includes the ability for users to gather cookies. For more information on what cookies are being collected on this site and why, as well as how to change the cookie management settings in your browser, please read our Cookie Policy in detail.

Children’s Privacy

The present website is directed at the general public and does not provide any services to children. In the event of a child we are aware of is less than 18 emailing us, we will only use that piece of information provided for the purpose of notifying that child in particular that he or she is not eligible for this Website.

Analytics Programs

As the analytics service, this Website has Google Analytics, which helps in gathering information about you and in anticipating how you would behave on the Website. For those users who do not wish to participate in Google Analytics please follow this link: https://tools.google.com/dlpage/gaoptout/.

Information Retention

We keep all the information that we have collected for all the period until the need for that information ceases to exist.

Direct Marketing

We also employ the data we collect from you for direct marketing purposes. You can at any point, contact us and ask us to stop using your data for direct marketing purposes by sending an email to contact@smmsoftware.com.bd

Your Rights

Any person visiting or using this website has the following rights as far as their personal information is concerned:

• The right to obtain the personal data which we hold about you including all the data that have been previously provided at any time within an active period.
• The right to refuse to allow any company to sell your personal information.
• The right to demand the removal of all or a few of your personal information which we have obtained.
• The right to move personal information which we hold about you to another entity, subject to technical limitations.
• The right to demand corrections to any personal data about you that you believe is inaccurate or incomplete which this organization holds relating to you.
• The right to cancel the permission granted to you for the processing of your data.
• The right to ask for the suspension of the processing of your data.
• The right to file a complaint with the relevant authorities concerning data collection, its sharing, and its processing, regarding reasonable borders.
• Certain situations require you to reveal your identity or use a name that is not your own.
• The decision to receive direct marketing as it pleases the individual in question.
• The opportunity to gain access to the data that we have in our possession about you in a way that is accessible and that makes it easy for you to transfer this information to another business if required.

Exercising Your Rights

The above rights may be exercised by making a consumer request to the following entity:

SMM Software Ltd.
Flat-9C, Plot-27, Road no. 9, Block-E, Chandrima Model Town,
Mohammadpur, Dhaka-1207
Email: contact@smmsoftware.com.bd
Phone: +8809647375077 / +8801601177277

There will be a need to authenticate your identity in order to process your request satisfactorily. In order to verify your identity, you will be required to submit the following with your request:

•          Full Names
•          Residence Address
•          Cell Phone No
•          Email Address

Please be advised that we may not be able to satisfy your request due to the lack of information available.

Within 30 to 45 days of receiving the requests from the consumers, we will be responding to most of those requests considering the place where you live. However, some requests may take longer to respond to. We will inform you in writing, should we need to extend the time for our response. In some circumstances, we have the right to refuse your request(s) for reasons founded on certain exceptions in the law. If indeed, we do deny your request, we will set forth the reasons as to why such request was denied.

Complaints

You have the right to complain concerning the manner in which we handle your personal information, particularly regarding the collection, use and sharing of this information, through any of the contact information provided above. Any complaints of this nature must be directed to us first and in writing. We will address all complaints in a timely manner (generally within 30 days), or, if in the unlikely event, we would not address the complaint, a valid reason would have to be provided. If you are still not satisfied with the outcome of the complaint you made, then you may lodge the complaint with the concerned authorities.

Accountability

The following person is and is held accountable and responsible to the privacy practices and procedures of the available services:

SMM Software Ltd.
Email: contact@smmsoftware.com.bd
Phone: +8809647375077.

Such communication may further be directed to the person accountable and responsible for our organization’s privacy practices and procedures who can be reached at the contact information above.

Location of Data Processing

It must be noted that all data processing activities undertaken by us are carried out in the territory of Bangladesh.

Third-Party Websites

This Website may contain hyperlinks to websites operated by third parties, i.e., parties other than us. We provide you with such hyperlinks for your convenient reference only. We do not own such websites and are not responsible for their contents, performers and privacy or behavioral policies. It is the responsibility of each person to familiarize themselves at their own discretion with the Privacy Policies. The presence of any links to such websites does not suggest that we approve of the contents located on those websites and approve of their owners.

Do Not Track

Do Not Track is an option of a web browser where a user states that he or she does not want to be tracked by a particular website. We support the concept of Do Not Track. Do not track clean (DNT) is often found in the preferences or settings page of your browser and works by either activating or deactivating the DNT option.

Changes to Privacy Policy

Any time, we may change or modify this Privacy Policy without giving you any prior notice. Any changes to this Privacy Policy will be promptly communicated using the updated version of this Privacy Policy placed on this website.

Questions

If any questions arise about this Privacy Policy, you should contact us via the following email: contact@smmsoftware.com.bd.